Facebook & Instagram integration

Data deletion instructions

These instructions cover Jaggery and its Roxait Meta integration. If you have connected a Facebook business Page to Jaggery or need your personal information deleted, use the following options.

Disconnect a Facebook Page

Sign in to the Jaggery workspace associated with your business.
Open Settings → Integrations → Facebook Business Pages.
Choose Disconnect all Facebook Pages.

Disconnecting removes Jaggery's active Page credentials and stops new posts from that connection. You may also revoke Roxait access from Facebook's Business Integrations settings. Revoking authorisation through Meta prevents further authorised API requests, but does not itself delete existing posts.

Request deletion of stored information

Visit Jaggery's contact form and write Meta data deletion request in your message. Include the business or Jaggery organisation name, the email address associated with your workspace, and whether you want a Facebook/Instagram integration disconnected or other account-related data reviewed for deletion. Do not submit access tokens or passwords.

We may need to verify the requestor's authority before deleting organisational data. Some financial or audit records may need to be retained where applicable law requires it. We will review the request and explain any information that cannot yet be deleted.

Remove content already published

Posts published to a Facebook Page or Instagram account are hosted by Meta. Disconnecting Jaggery does not remove those posts. An authorised Page/account manager can remove them using Facebook or Instagram's own tools.

For more information, see the Jaggery Privacy Policy.